USERS WITH ACCOUNT

1. Sign in to your Creators Account
2. Go to your Order History
3. View the order you wish to return
4. Select the product to return, return reason, and the payment method for your refund
5. If Exchanging, select the product to exchange and your new size
6. Follow the easy label and shipment return instructions provided

GUEST USERS

1. Go to the Order Tracker 
2. Enter your order number (i.e., AD000000000) and email address to find your order details
3. Select Return Items or Free Size Exchange
4. Select the product to return, return reason, and the payment method for your refund
5. If Exchanging, select the product to exchange and your new size
6. Follow the easy label and shipment return instructions provided

EASY LABEL PRINT AND SHIPMENT RETURN

Once you have followed the prompts to complete your return or exchange on adidas.com you will be provided with a return label.To send back your order, simply:

1. Print the return label. No printer? Simply save the return FedEx QR code or return label on your mobile device to show during drop-off.
2. Pack the item(s) you want to return in the original box, or any available to you.
3. Seal the box and place your return label over the original delivery label or show the return FedEx QR code during drop off.
4. Bring your package to a return drop off location. More details on return drop off locations can be found at http://www.fedex.com/easyreturns
5. We will process your return within 21 business days from the time that our facility receives it.
6. Processing your return will include a complete quality inspection of each product before a refund is approved.
7. After your return is processed with a complete quality inspection and a refund is approved, you will receive a credit issued back to your original form of payment within 10 business days.